Delivery & Shipping
Last Order Processing
Before 6pm
DUBAI
Same-day delivery by our own staff (cash on delivery available)*
SHARJAH – ABU DUBAI
Same day dispatch from DUBAI Office, next day delivery by our own staff (cash on delivery available on selected items, usually items less than 5KG)*
Rest of the cities
Same day dispatch from DUBAI Office, next day delivery by courier service (cash on delivery available on selected items, usually items less than 5KG)*
Imported Items
Items like Watches, Sunglasses, Amazon kindle, and a few other categories are imported from the USA hence it takes 2-3 weeks to reach, we take 100% advance for those items
Delivery timings are written in the specs for each item
Please open and check the product in front of the courier staff. Fik Trading will not take any responsibility if the package is empty/damaged afterward.
We only deliver via top courier companies in the United Arab Emirates.
*It might take 1-5 business days to reach shipment depending on the size and weight of the product. Usually, items heavier than 5KG’s Home Appliances, Televisions, Large Printers, Home Theatre, Desktop computers, Projector Screens, Kitchen Appliances, Generators, etc. take more days. Some items are not available for COD, we take 50% advance to confirm orders for COD. The Shipment consolidation workbench page works like the load building workbench, where you can assess multiple shipments at the same time and assign a non-consolidated order to a specific shipment. You can apply shipment consolidation templates to assess proposed consolidations multiple times and confirm them.
Shipment processing times
All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. and the time of checkout, the possibility that multiple shipments may result in multiple postings on your monthly statement.
OFAC Sanctioned Countries
FIK Trading NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE, you can find the list of countries and more detail about OFAC Countrires by clicking following link.
https://orpa.princeton.edu/export-controls/sanctioned-countries
Shipment to P.O. boxes or APO/FPO addresses
FIK TRADING ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
FIK TRADING is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)
Damages
FIK TRADING is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Delivery Charges
UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.
Contact Us
If you have any questions about this Shipping Policy, You can contact Us:
- By visiting this page on our website: https://fiktrading.com/contact-us/
By sending us an email: info@fiktrading.com